Sunday, October 6, 2013

Rethinking the IT department

What if IT departments, especially ERP ones, started thinking like consumer companies ? After all ERP folks really do not have to sell the product to the users do they ? Top management decided they will implement a ERP system and it was simply thrust on users. So the users will have to consume it, like it or not. What if there were multiple IT departments fighting to serve a company ? How will they differentiate their offerings ? How will they decide the product, price, position and promotion  - these are the last things that IT departments or heads are thinking about today.
Look at how this company has to make and market its product . Would something like this make IT departments come alive ? Will it force them to make better products ? I long for the day when IT products will truly become user-centric than deparment centric...

http://www.ndtv.com/article/world/cheap-razor-made-after-p-g-watches-indians-shave-428389?pfrom=home-topstories